The call forwarding feature of the voice over internet protocol services is one of those features that make the VoIP stand out among the other telephonic services. This quality makes it possible for the VoIP users to redirect an incoming call to another phone number, user or extension in order to not lose an incoming call.
How it is different from traditional telephony?
The question that might be bothering you is how this feature of the voice over internet protocol is different from the same service that is being offered by other telephonic service providers. The answer is its distinctive features make it unique and outstanding among the other services of the same kind. One, it is based on technologically advanced telephonic service VoIP while the others are working on the old-fashioned service structure. Two, it gives the users more freedom to personalize the feature. Three, it costs you as low as free call forwarding to mobile. Four, it is a built-in feature and you will not have to ask the vendor to activate it and wait for it to be available for you.
How does it work?
This call forwarding service is suitable for individual as well as business or group users alike. It works under the following conditions;
How much does it cost?
There are two categories that the call forwarding VoIP providers have divided the feature into.
VOIP to VoIP: Forwarding the call from one VoIP username to another username is termed as VoIP to VoIP forwarding. This service is available free of cost for all the users of voice over internet protocol. There are no extra or hidden charges for this service when you are diverting the call from one VoIP username to another username.
VoIP to other telephony: The users of voice over internet protocol telephony can forward incoming calls to other service providers. However, forwarding the incoming calls from voice over internet protocol telephony to other service providers include standard calling charges as per the tariff that you have selected for your commodity.
Some useful tips
Most of the times the customers seem to complain about not getting the calls forwarded as per their setting. There are two major factors that can be the cause of this inconvenience. One, that you do not have enough credit on your voice over internet protocol account. Two, there could be a technical problem at the end of the vendor providing services.
In case of the first issue, you need to make sure that your VoIP account has enough credit if you are forwarding your incoming calls to another telephony.
On the other hand, if you have the credit in your account and the problem is at the end of the vendor, you need to call their helpline in order to get your issue resolved.
How to avail the service?
There are two possibilities that you can enjoy this exclusive feature.
Get the latest version of VoIP services
Upgrade your existing version
All the updated and latest versions of voice over internet protocol have this feature as a built-in facility. Generally, the activation button is in the advanced settings menu that you can access from your handset as well as the application or web version of the voice over internet protocol telephony. In this menu, you will have to go to the start menu first, then go to the tools, and then the options window.
You can also personalize the settings of the feature from the settings tab. There you can change the number on which you want to your incoming calls to be answered.
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