How flexible is this feature?

This feature of voice over internet protocol service allows the users to enjoy exclusive facilities. These facilities come with only VoIP telephony and cannot be availed if you are using any other type of communication service. The facilities that come with the receptionist feature include; the flexibility to receive and dial calls using any type of digital device. For instance, if you are not in your office and want to manage your incoming and outgoing calls, you can do that easily with the help of an application that is compatible with the web as well as digital gadgets. The same service can be enjoyed while using a desk telephone that works similar to the Freeswitch operator panel. It allows the users to handle multiple calls at the same time, reaching the extensions of key employees, one or more conference calls, and at the same time providing the services that come under the voice over internet protocol telephonic service.

Who can use this service?

Although, it seems similar to the manual console that many companies have installed at their front desk. Another misconception about such console is that the automation of the communication channel is better than this service. Both the common concepts are completely wrong because it might look similar to the manual console but it has many advanced features that the traditional telephonic panels lack. The same is the case with the other misconception that automation may look cost-effective but it cannot answer all the queries of a caller. Also, it cannot be used for multiple conference call feature that is a must for businesses.

Another quality that makes these panels stand out among the others is that they are so cool to use that anyone can handle them easily. These panels are specifically designed to cater to the needs of the front desk operators or the assistants of administrative persons.

Where to get it?

The question that might have started bothering you should be how to get a VoIP phone for your personal or official needs? The answer is, from a reliable service provider that has a positive reputation in the market. The reason why you should go for a reliable service provider is that not all the service providers offer this feature even though VoIP is the latest telephonic facility. A reliable vendor gives its users the opportunity to take their profile with them to a number of devices inside their organization.

Exclusive features

The voice over internet protocol attendant console has a number of features that are exclusively associated with this telephonic service alone. These features are discussed briefly below.

Managing and forwarding calls

Since a company that is operating at a number of geographical locations can get calls from multiple locations at the same time. Managing and forwarding these calls to the concerned persons can be a hectic task but thanks to this modern console that the attendant can manage and forward calls easily with it.

Large address book space

This is one of the most useful features of VoIP console for the front desk attendant and the office as well. It allows the attendant to manage the data of the contacts easily and efficiently. It gives the freedom to add more information to the address book such as the name of the contacts, their title, department in which they work, email, and extension number. It also gives the opportunity to the operator to check the status of the extensions if the person sitting on a certain extension is busy, on another call, or free at any time.

Language support system

This advanced console has another beneficial feature that is its language support system. With this system, the user can change the language of the system from its setting at any time according to their ease. It also gives the opportunity to make the console multi-functional which means that it can be used as a software-based panel for receiving and making calls inside and outside an organization.